Privacy Policy

Last updated: 19/09/2026

1. Who we are

This webshop is operated by:

JulAvra Studio
Antillenweg 35
1339KD Almere
The Netherlands

KVK: 42054640
Email: info@julavrastudio.com

This Privacy Policy explains how we process personal data when you visit our webshop, place an order or contact us.

2. Personal data we collect

Depending on how you use our webshop, we may process:

• Name and surname
  
• Billing and delivery address
  
• Email address
  
• Telephone number, if provided
  
• Order and purchase information
  
• Payment-related information
  
• Customer account information
  
• Information provided in customer service communications
  
• Information related to returns, refunds and complaints
  
• Technical information, such as IP address, browser and device information
  
• Website usage and analytics information
  

We aim to collect and process only personal data that is relevant to the purposes described in this policy.

3. Purposes of processing

We may use personal data to:

• Process and fulfil orders
  
• Arrange delivery
  
• Process payments
  
• Communicate about orders
  
• Handle returns, refunds and complaints
  
• Provide customer support
  
• Maintain and secure our webshop
  
• Prevent fraud and misuse
  
• Comply with legal and tax obligations
  
• Manage customer accounts
  
• Analyse and improve our webshop, where permitted
  

We do not use your email address for newsletters or marketing emails unless you separately provide the required consent or another lawful basis applies.

4. Legal bases

Depending on the purpose, we process personal data where necessary:

• To perform our agreement with you
  
• To comply with legal obligations
  
• For legitimate interests, such as website security and business administration
  
• On the basis of consent, where consent is required
  

5. Service providers

We use third-party service providers to operate our webshop and provide services.

These include:

Hostinger — website hosting and infrastructure.

WooCommerce and WordPress — webshop functionality, including products, checkout, orders and customer accounts.

Mollie — payment processing.

PostNL or other delivery providers — delivery of orders.

We only share personal data where necessary for the relevant service or legal obligation.

6. Payments

Payments are processed through Mollie.

Mollie may process information required to complete payments, prevent fraud, maintain security and comply with legal obligations.

Mollie may act as an independent controller for certain processing activities. Please consult Mollie’s privacy statement for further information.

7. Analytics

We may use Google Analytics and WooCommerce Analytics to understand website use, sales and webshop performance.

The exact information collected and retention periods depend on the configuration of the relevant services.

Where required, we obtain consent before activating non-essential analytics technologies.

8. Cookies

Our webshop uses cookies and related technologies.

Essential cookies may be used for functions such as the shopping cart, checkout, customer accounts and security.

Further information about the cookies used on our website is provided in our Cookie Policy.

9. Data retention

We retain personal data only for as long as necessary for the relevant purpose, unless a longer retention period is required by law.

Order and financial records may need to be retained to meet Dutch tax and accounting obligations.

Other information, such as customer service correspondence, is retained for as long as reasonably necessary to handle the matter and any relevant follow-up.

Specific retention periods depend on the category of data and the applicable requirements.

10. International transfers

Some service providers may process personal data outside the European Economic Area.

Where applicable, we use legally recognised safeguards for international data transfers.

The relevant providers may have their own arrangements concerning international processing and data protection.

11. Your rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
  
• Request correction of inaccurate data
  
• Request deletion of personal data
  
• Request restriction of processing
  
• Object to certain processing
  
• Request data portability
  
• Withdraw consent where processing is based on consent
  

To exercise your rights, contact us at info@julavrastudio.com.

We may need to verify your identity before processing a request.

You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes to this policy

We may update this Privacy Policy when our services, processing activities or legal obligations change.

The latest version will be published on this page.

13. Contact

JulAvra Studio
Antillenweg 35
1339KD Almere
The Netherlands

Email: info@julavrastudio.com